press room



Celerant Technology Ranked No. 1 in Quality of Service and No. 1 in Total Cost of Ownership in the 2005 RIS Leaderboard

Staten Island, NY (December 14, 2005) Leading provider of retail management systems, Celerant Technology Corp., received the highest ranking for Quality of Service and also the highest ranking for Total Cost of Ownership in the 2005 Leaderboard, the highly respected annual global study conducted by Retail Information Systems News (RIS). Celerant placed 8th overall out of all retail software vendors worldwide.

"A successful total cost of ownership (TCO) means the vendor has done her job creating a winning financial investment for the customer over the long haul," said Joe Skorupa, RIS Group Editor-In-Chief. Celerant Technology ranked No.1 for Total Cost of Ownership, ranking above billion-dollar corporations, such as Microsoft and IBM.

In reference to Quality of Support and Service, Joe Skorupa also stated, "CIOs want to know that vendors will respond with swift and reliable support and service if their IT systems encounter problems... Quality of service is typically linked to the ongoing maintenance required throughout the lifecycle of the software, including on-site and remote repairs, installations and upgrades." Celerant ranked No.1 in Quality of Service, as well as being highly recognized for Quality of Support.

"Celerant has developed various internal procedures that have resulted in advancing both our support and service departments; enabling us to more efficiently serve our clients," says Celerant CEO, Ian Goldman. "It is an honor to be placed No. 1, above so many other prestigious software companies, in the categories of Quality of Service, as well as Total Cost of Ownership."

The Leaderboard also highly acknowledged Celerant in areas such as Retail Concentration, Customer Satisfaction and Recognition, Return on Investment, Quality of Support, Ease of Upgrading, Ease of Installation, Ease of Integration and Administration/Maintenance.

About Celerant Technology
Celerant's Command Retail is an advanced real-time point of sale, POS software solution, which manages all areas of retail including POS, Inventory Management, Warehouse, Distribution Center, Allocation, Multi-Channel/E-Commerce/Kiosk, Data Mining, and Back-office, in a single, integrated system. Our advantage is the flexibility of our Java platform, allowing Celerant professionals to conduct cost-effective analysis and adaptation based on the individual needs of each retailer. The result is a better system that meets the needs of retail businesses and gives them the tools to take Command of their success.