Gaming Retailer Goes Live With Cumulus Retail POS To Streamline Operations
CAM Commerce announces gaming and hobby retailer to upgrade their POS and eCommerce to Cumulus Retail
Fountain Valley, CA (October 11, 2017) – CAM Commerce, a subsidiary of Celerant Technology and a leading provider of omnichannel retail solutions, today announced that Heroic Knight Games, went live with the Cumulus Retail POS platform. Heroic Knights, a long-term customer of CAM Commerce, is a gaming and hobby retailer.
CAM Commerce, which has a nearly 35-year proven track record, developed Cumulus Retail to offer small-to-mid sized retailers advanced features at affordable SaaS pricing, enabling them to compete with larger retailers. Cumulus simplifies complex processes and improves efficiency by integrating POS, eCommerce and third-party marketplaces into a single retail platform that can be accessed on the web from any mobile device.
Unlike most Cloud software, Cumulus Retail is ‘Always On’, allowing retailers to continue ringing sales and access all POS functions including pricing, promotions, sales and customers – even when the internet goes down. With its integrated eCommerce, iCumulus, retailers can operate their store and web as one, ensuring inventory, gift cards, loyalty rewards and promotions are consistent in-store and online. With drag-and-drop editing tools, new web pages can be easily created without the need of a web developer.
“The retail industry is gravitating towards intuitive, Cloud-based POS and retail systems with little to no upfront investment and affordable SaaS subscriptions”, said Ian Goldman, CEO of CAM Commerce, a subsidiary of Celerant Technology. “What differentiates Cumulus Retail is the experience and maturity of our company; our understanding of retail, combined with our advanced technology such as ‘Always On’ POS, integrated eCommerce and drop shipping. We empower smaller merchants to more effectively manage their brick and mortar stores and online sales including marketplace integrations such as Amazon or Walmart, digital marketing and more. Perhaps our biggest differentiator is our Enterprise system upgrade which doesn’t require a data conversion. Our goal is to support our clients’ long-term success; Cumulus Retail is the foundation for that success.”
Cumulus Retail offers three levels to choose from, and a seamless upgrade path to an Enterprise system, to support the growth of its clients. In addition, CAM Commerce developed innovative add-ons, online marketplace integrations (Amazon, Walmart, eBay, etc) and offers a fully-integrated digital marketing platform for email automation to help retailers promote their business and boost sales. The email marketing tool uses real-time CRM and sales data from the store and website to personalize and automate email campaigns based on shoppers’ buying patterns and brand preferences.
“Here at Heroic Knight Games we had been using RetailSTAR, by CAM Commerce, since we opened in March 2014, and it was a solid and reliable POS platform, but we were ready to move to an ‘on-demand software’”, stated Paul Sewell, Owner of Heroic Knight Games. “I researched several other alternatives, but the Cumulus Retail system really stood out, plus we have always received a very high quality of support and service. The CAM Team converted our sales, customer and product data, performed live training sessions and provided us with a vast array of short training videos for my staffs’ future reference. John Avery, who is one of the Customer Care Project Managers, and Tandy Trujillo, who is one of the Implementation Managers, were assigned to my onboarding process, and have been invaluable in making our transition process as smooth as possible. We already see improved efficiencies in my store even after only being live for a couple of weeks and I look forward to a partnership for years to come.”