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How to Streamline Your Retail Technology Needs
October 29, 2020 / 6 minute read / By Michele Salerno
POS system:
That streamlines checkout in-store and online, with seamless integration across all your locations.
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Learn 5 steps how choose the right tech that can help you win.
Feeling overwhelmed by the fast-growing world of retail technology? You are not alone. With a ton of solutions promising to boost sales and optimize operations, choosing the right one can feel like navigating a complex maze.
But don’t worry, this article will be your guide to finding the perfect technology partner for your retail business, today and for the future.
All you need to do is; avoid clinging to outdated retail systems and tech overloading.
Instead, take a smarter approach: focus on your needs, choose retail technology that scales as your business grows, and offers flexibility in terms of integrating with your existing systems.
Let’s delve deeper into how you and what you can do to choose the right retail technology to build a thriving business:
Step 1: Know What Your Retail Business Really Needs
Imagine that you invested in a new POS system for your first store. Six months later, you launch a thriving online shop, juggling product updates across two separate systems. Then comes a second store, and inventory control runs into complete mayhem. Every night, you are stuck reconciling data from multiple platforms before finally calling it a day.
Sound like a familiar scene?
Well, many retailers fall into this trap, choosing technology based on immediate needs without considering the future. This piecemeal approach can quickly become a frustrating, growth-stunting tragedy.
But that’s where an all-in-one retail software solution comes in. Think of it as a toolbox, equipped with everything your business needs to thrive, now and in the years to follow.
Here’s what you want in your futureproof toolkit:
By investing in a comprehensive solution upfront, you are laying a strong foundation for a smooth, scalable journey. No more data juggling, no more painful integrations. Just efficient operations, happy customers, and the freedom to focus on what truly matters – growing your business.
Step 2: Choose Solution Providers that Meet Your Needs
When choosing the right solution provider, it’s important to look for the one that fits your budget and is scalable. So, how do you choose the best tech partner for your retail journey?
Look for providers who: offer solutions you can afford now, with options to scale as you grow. They should offer seamless migration and support every step of the way. And provide the right level of support (via email, phone, chat, or online knowledge base).
Here are some of the questions you might want to ask your POS provider:
- Are your solutions cloud-based, on-premise, hybrid, or all of the above?
- What happens if the internet goes down? Can I process sales? Can I access pricing & customer data?
- What is your pricing model (SaaS, purchase)?
- Are there large upfront fees?
- What level of support do you offer (email, phone, chat, online knowledge base)? Hours? Costs?
- Do you offer product add-ons or an upgrade path that can support my growth?
Pro Tip:
When it comes to picking a POS software provider, prioritize the ones that offer flexible solutions that adapt to your budget and growth plans. You don’t want to get stuck with technology that holds you back.
Step 3: Integrate As Much Possible
Imagine running your entire retail business from one place – POS, eCommerce store, customer data, and marketing, all seamlessly connected. That’s how a fully-integrated retail software can help. It can be an absolute game-changer for your business.
Here are some of the benefits of a fully integrated retail system:
Pro Tip:
When choosing a retail POS solution, invest in a fully integrated system with generous add-on options and robust third-party integrations. Unifying your tech can streamline your operations and help your business thrive.
Where to Begin Your Search for the Perfect Tech Partner?
Interested in ditching the software juggling and exploring the power of a single system? Start your search with Celerant.
We are your one-stop shop for all-in-one retail solutions. Carrying over 20+ years of experience, we offer a comprehensive suite of solutions, trusted today by hundreds and thousands of retailers across the U.S. Think of it like inviting all your friends and neighbors to your online store.
With Celerant by your side, here’s what you get:
Also, we are experts at helping you transition from your current system, making the switch smooth and stress-free. Interested in learning more? Watch our software in action.
To truly thrive online, you need more than just SEO. Attract customers from different channels, keep them engaged, and leverage data to craft irresistible promos.
For many small businesses and independently owned retailers, this can all sound a bit overwhelming. Take it one step at a time, and with each step you will have a big impact on your business.
At Celerant, we have a team of digital marketing experts who can assist and help your develop a more comprehensive digital strategy.
Learn more below about our POS systems with eCommerce, mobile apps, and integrated digital marketing services.
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