Clienteling for independent retailers
Celerant’s retail software enables retailers to manage their store, mobile and online business- all in a single platform. By integrating with Clientelier, independent apparel retailers are able to scale their clienteling by interacting and engaging with their clientele via personalized messages to drive sales and loyalty on a mobile application. Clientelier also can create and send promotions, emails and hand-written notes to customers on behalf of the retailer.
How it works
By integrating with Clientelier with Celerant’s retail software and eCommerce platform, independent apparel retailers can scale their clienteling. Sales associates can engage with their clientele to drive sales and customer loyalty using their mobile phone or tablet. Clientelier also can create and send promotions, emails and hand-written notes to shoppers on behalf of the retailer.
- Automatically pull omnichannel retail sales/customer data from within Celerant
- Leverage data to personalize emails, texts, phone calls and hand-written notes to customers
- Use templates to thank customers, send promotions, and send invitations to trunk shows and other events
- Filter/sort customers by brand, top sales, purchase date, last contact, etc.
- Keep top clients in the forefront with a ‘top 150’ list
- Log notes for any customer directly in the app
“Our goal has always been to provide innovative retail technology that helps retailers manage and grow their business. By integrating with Clientelier, our retail clients can enable their sales associates to be more successful. Sales associates can access and leverage their customers' retail data in an easy-to-use mobile application to engage with their customers on a personalized level to drive both in store and online sales."
“With Celerant’s amazing foundation and integration with Clientelier, retailers can now take their business one step further by being able to engage with their clientele on a personalized one-to-one basis. In a time when fewer customers re visiting the physical store, it is more important than ever to stay personally engaged with your clients; our partnership with Celerant really fuels this to drive sales.”
Complete Retail Software for Luxury Retail
- Point of sale & in store kiosks
- Products with 3-D color/size matrix
- Pricing & promotions
- Order & drop shipping
- Buy-trade & consignment
- Integrated eCommerce & fulfillment
- CRM, memberships & loyalty rewards
- Online marketplace integrations
- Email marketing & SEO services