How Shoe Gallery utilizes Celerant’s retail technology to manage inventory in-store and online
Prior to implementing Celerant, the company was not able to properly manage inventory, which consisted of more than 200 brands. Employees were not able to search inventory; they had stocking issues; and lacked the technology to reorder products as needed.
After countless hours of research, Shoe Gallery chose Celerant Technology as their retail solution provider. In order to get a tight grip over their massive and expanding inventory, they required the rich features that Celerant provides. For example, they customized 18 new fields to manage their inventory; set up automated purchase orders to reorder inventory based on min/max levels; and streamlined their fulfillment process. This ensures shelves are always well-stocked without over-ordering.
“If a customer can hit our products quicker, they’ll be able to check out faster and conversions will likely increase” says Brooks, “Which is ultimately what everyone wants.”
Integrating POS and E-Commerce
In 2009, Shoe Gallery launched an E-Commerce site built by Celerant. The website is mobile-friendly and easy to navigate; it showcases products, suggests similar products and offers promotions – providing a great online shopping experience. The website also integrates with the point of sale in real-time, ensuring shoppers have access to accurate product data and stock levels.