Celerant enables effective promotion management which increases customer retention and satisfaction. The software leverages all CRM and sales data from purchases made in-store and online to target email marketing campaigns and personalize promotions based on your customer’s complete purchase history, buying behavior and demographics. Read More
Incentivize customers with CRM/Buying Clubs to drive loyalty and provide additional purchasing options. Retailers can offer multi-level memberships, and the convenience of automatic billing. Loyalty rewards can be used for in-store and online purchases. They are viewable by the cashier at the POS, and shown on the bottom of receipts. Read More
Gift cards and stored-value cards are a strategic way to expand your customer base, remind customers to return and increase your incremental sales. Our unique card offering is integrated into your Celerant point of sale. It’s easy to set up, and they can be used just like a credit card for in-store and online purchases.
Track and gain access to valuable analytics about your customers and their buying patterns across all retail channels including in-store, online and third-parties (i.e., Amazon, eBay). Leverage this data to identify profit opportunities and improve the shopping experience. View and customize canned reports or export the data to Excel for further analysis.
Create and manage parent and child cases within the CRM. Assign a “Parent” status to a customer if they are the main account holder, and associate the Parent record to other customers. Track orders of a corporate account and employees purchasing under that account, or a a company and its subsidiaries, a coach and team members, and actual family members.