Stratus Enterprise

Professional Services

Celerant offers complete project management and implementation services, including retail software training, data scrubbing and conversion, remote and onsite support, custom development and hosting options.

With hundreds of successful Stratus POS software installations for clients representing thousands of retail store locations, we know what it takes to make the process simple, seamless and effective for retail enterprises. As a result, we’ve created and implemented proven best practices for POS software installation from step one to post go-live. From day one, you’ll be assigned a dedicated team of experienced POS implementation professionals who will provide the support, guidance and training you need to customize and go live with Stratus. Once your solution is live, the option for continuous training and ongoing support is up to you.

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Our Proven 5-step POS Implementation Process

Step 1: Assign a personal Implementation Manager

Step 2: Collaborate to define milestone goals and project plans

Step 3: Customize the installation plan based on requirements

Step 4: Complete all integrations, data migrations and hardware needs

Step 5: Confirm completion of all checklist items to prepare for go-live

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Learn How to Use Everything Stratus Has to Offer

Training

As part of our retail software installation services, our training ensures you thoroughly learn how to use the software. Our POS implementation managers will train your staff to properly use all aspects of the software, including how to configure settings and run reports. All throughout your implementation process, our POS implementation staff is available for consultancy and training as well as for regular advice and webinars, letting you get the most from your complete commerce solution.

 

Get Anytime
Support With
Our Online Tools

Support

As a valued Stratus client, we provide complimentary webinars on topics spanning products and features, software enhancements and best practices. Our password-protected client portal also grants you access to recorded webinars, tips of the week, training materials and other valuable assets. Our support team, of course, is always available to help.

Transfer All Your
Data To Stratus
In Six Easy Steps

Data Conversion

Data conversion is one of the most critical steps when migrating to a new retail management system. It involves understanding your current database structure, knowing what data you want to keep and how you plan on using it. To convert data from your current system to Stratus, our technical team employs a proven 6-step process that includes planning, data export, data scrubbing, data conversion, build and testing, and finally, validation and go-live.

Customize Your
Commerce Software
For Your Needs

Custom Development

As a completely custom commerce solution, Stratus can support your specific business model and industry’s needs. Stratus’ customizations span integrations with third-party software for accounting, vendor catalogs and more, reports for big data analytics, unique processing rules for order fulfillment and inventory reordering, custom eCommerce checkout experiences, special messages on your POS screen and more—if you can imagine it, Stratus can handle it.

Choose To
Host Your Own
Data Or Let Us

Hosting

Celerant provides hosting for Stratus through our off-site Virtual Private Server (VPS). Offering the highest level of security and reliability, and with an in store redundancy option, our SaaS VPS hosting service is designed for retailers who wish to house their server environment off-site in the interest of security or saving physical space. Our VPS’ are maintained at an off-site facility and are protected with a firewall and access controls used to prevent unauthorized access to the network and your data. Backups can be taken regularly and stored as an encrypted file. If you choose, you can also host Stratus completely in store.

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