Careers

Location: Any location

Salary: $40,000+

Our company is looking for a skilled SEO Content Writer to join our team. The primary responsibility of this role is to create high-quality, engaging, and SEO-optimized content that drives traffic and improves our website’s search engine rankings. As an SEO Content Writer, you will work closely with our digital marketing team to create content that aligns with our overall marketing strategy and meets our target audience’s needs.

If you are a talented SEO Content Writer with a passion for creating high-quality content that drives results, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Conduct keyword research and develop a content plan that aligns with our SEO strategy.
• Write high-quality, engaging, and SEO-optimized content for our website, blog, social media, and other digital channels.
• Optimize content for search engines, including on-page optimization, meta descriptions, and meta tags.
• Collaborate with the digital marketing team to create content that supports our overall marketing objectives.
• Stay up-to-date with the latest SEO trends and best practices and apply them to our content creation efforts.
• Monitor and analyze the performance of our content using tools such as Google Analytics and adjust content strategies accordingly.
• Work with other team members, such as graphic designers and web developers, to ensure that content is visually appealing and easy to navigate.

Skills & Qualifications:

• Bachelor’s degree in journalism, communications, marketing, or a related field.
• Proven experience as an SEO Content Writer or similar role.
• Excellent writing skills and ability to create high-quality, engaging content.
• Strong understanding of SEO best practices and ability to apply them to content creation efforts.
• Experience with keyword research and optimization tools such as SEMrush or Ahrefs.
• Familiarity with Google Analytics or similar tools to monitor and analyze content performance.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Strong communication skills and ability to collaborate with other team members.
• Attention to detail and ability to proofread and edit content for accuracy and quality.

Location: Any location

Salary: $45,000+

Our company is seeking a talented Graphic Designer to join our e-commerce team. The Graphic Designer will be responsible for creating visually appealing and engaging designs that support our e-commerce website’s overall marketing objectives. As a Graphic Designer for eCommerce Websites, you will work closely with our e-commerce team to create designs that enhance the user experience, increase conversions, and drive sales.

If you are a creative and talented Graphic Designer with a passion for creating visually appealing and engaging designs that drive results, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Create visually appealing and engaging designs for our eCommerce website, including product pages, landing pages, banners, and email campaigns.
• Design and develop new website features, pages, and functionality to enhance the user experience.
• Collaborate with the e-commerce team to understand marketing objectives and create designs that support these objectives.
• Stay up-to-date with the latest design trends, techniques, and technologies and apply them to our eCommerce website.
• Work with the development team to ensure designs are implemented correctly and function properly.
• Create and maintain design guidelines to ensure consistency across all eCommerce website elements.
• Participate in brainstorming sessions to generate new design concepts and ideas.

Skills & Qualifications:

• Bachelor’s degree in graphic design or a related field.
• Proven experience as a Graphic Designer for eCommerce websites or similar role.
• Proficient in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign.
• Strong understanding of user experience design and best practices for eCommerce websites.
• Familiarity with eCommerce platforms such as Shopify, Magento, or WooCommerce.
• Experience designing for responsive web design and mobile platforms.
• Strong communication skills and ability to collaborate with other team members.
• Attention to detail and ability to meet tight deadlines.
• A portfolio showcasing previous eCommerce website design work.

Location: Any location

Salary: $55,000 – $100,000

As a sales representative you will be responsible to perform product demonstrations of cutting edge retail software, including point of sale and the full retail suite, E-Commerce, mobile POS and several other mobile applications, as well as the next generation of browser-based retail software which is both platform and device independent.

Sales leads are pre-qualified and there is no cold calling required. Your overall mission will be to close new business and maintain relationships with existing clients, with ongoing opportunities for add-on business.

Responsibilities:

• Follow-up with pre-qualified sales opportunities; tracking within CRM system
• Provide product demonstrations of our advanced, cutting edge software, remotely or on-site
• Meet/exceed sales quotas, achieve maximum new sales and existing customer sales
• Continually learn new product knowledge as we frequently customize and add to our suite
• Communicate with existing customer base regarding new offerings for potential add-on sales
• Prepare sales proposals/contracts for prospects based on retailers’ requirements
• Introduce new customers to the Implementation team and arrange the kick-off meeting
• Attend and participate in sales meetings, occasional trade shows and product sessions
• Keep abreast of competition, competitive issues, products and markets
• Report to Sales Manager about goals, sales and prospects
• Handle client complaints or concerns

Skills & Qualifications:

• Experience with technical/software, preferably in the retail market
• Experience with professional or solution based selling
• Bachelor’s Degree preferred
• Willingness to travel (about 5-10%)
• Eagerness to learn and grow with a stable, successful company

Location: New York/New Jersey or Remote

Salary: $85,000 – $100,000

Our Marketing Department is looking to add another full-time Senior Digital Marketer to the team. This candidate should be well-rounded and capable of all aspects of marketing, with a primary focus on digital initiatives. With our main headquarters in NY and additional offices in CA, GA and TX, this hybrid position will be out of the Staten Island, NY location, both in the office and remote.

Responsibilities:

• Website Management: Maintain existing website, and regularly create new web pages and on-site blogs, including website content/copy, design and user experience.
• SEO Management: Regularly manage and optimize website for search engines, including keyword research, writing meta descriptions, building links, new strategies, etc.
• Digital Marketing Strategies: Setting goals, maintaining budgets, developing content campaigns to help drive increased sales opportunities.
• Email Marketing: Create and distribute email marketing campaigns using Marketing Automation software to both our client base and prospect base for increased lead generation.
• Content Writing: Assist with content creation to be used in all digital efforts, and review/edit content provided by the internal and 3rd party marketing teams.
• Digital Reporting: Compile monthly, quarterly and annual reports that accurately reflect the marketing efforts across all digital channels.
• Team Lead: Manage the 3rd party SEO/PPC digital team, as well as our internal digital team, reporting to the Director of Marketing.

Skills & Qualifications:

• Bachelor’s degree
• 5+ years of digital marketing experience
• Exceptional communication & writing skills (Webpage copy, blogs, whitepapers etc.)
• CMS platforms (preferably WordPress) with applied experience both updating existing pages & designing/creating pages from scratch
• Marketing automation platforms and/or email design tools (Eloqua, HubSpot, Act-On etc.)
• Create & edit graphic files using Adobe creative suite
• Working knowledge of HTML & CSS
• Creative, innovative individual
• Ambitious, ability to multi-task

Location: New York/New Jersey or Remote

Salary: $55,000 – $75,000

Our Marketing Department is looking to add a full-time Email Marketer/Copywriter to the team. This candidate should be well-rounded and capable and/or eager to learn all aspects of marketing, with a primary focus on email marketing and content creation. With our main headquarters in NY and additional offices in CA, GA and TX- this hybrid position will be out of the Staten Island, NY location, both in the office and remote.

Responsibilities:

• Content Creation: Researching and writing engaging content such as email copy, landing pages, blogs, articles, sales sheets, announcements, social posts, newsletters and more
• Messaging: Work with our team on messaging strategy and ensuring strong, on-point messaging for each email and piece of content created
• Email Marketing: Create email marketing campaigns using marketing automation software (Eloqua) to both our client base and prospect base for increased lead generation
• Reporting: Tracking and measuring the success of content marketing efforts, including email marketing, social media engagement, website traffic and more
• On-Site SEO: Using keywords and other techniques to ensure website content is SEO friendly for search engine rankings
• Team Collaboration: Working with marketing team for developing & execution of visual content, marketing campaigns and strategy, plus the sales team as well

Skills & Qualifications:

• Bachelor’s Degree
• 2 + years of content and/or digital marketing experience
• Exceptional communication & writing skills (Webpage copy, blogs, whitepapers etc.)
• Experience with CMS platforms (preferably WordPress) with applied experience both updating existing pages & designing/creating pages from scratch
• Marketing automation platforms and/or email design tools (Eloqua, HubSpot, Act-On etc.)
• Create & edit graphic files using Adobe creative suite
• Working knowledge of HTML & CSS
• Creative, innovative individual
• Ambitious, ability to multi-task

Location: Staten Island, NY

Salary: $40,000

Responsibilities:

• Answer telephone calls/emails from customers (collect & document information, open tickets in ticketing system)
• Use SQL Server programming to diagnose and solve customer issues
• Coordinate with development with strategies to resolve software issues
• Use active troubleshooting to resolve hardware/software issues within specified time frames. Document actions, and escalate call if necessary
• Contact customers to follow up on outstanding issues, and assist with resolution
• Coordinate returned merchandise in need of repair, if needed
• Assist with documentation regarding software bugs, new products and new solutions
• Advise upper management on any product issues identified through technical support calls with customers
• Develop and implement plans to acclimate existing customer base, and introduce new accounts
• Escalate customers expressing a high level of dissatisfaction and work with escalated team
• Responsible for other duties as assigned by manager
• Daily duties may change upon the Call Center Manager’s request to meet business needs

Skills & Qualifications:

• Comfortable with telephone support
• Ability to work 9:30am to 6:00pm with rotating nights/weekend shifts as required
• Troubleshooting software queries
• Experience with a helpdesk ticketing system
• SQL Server programming

Location: Any location

Salary: $40,000 – $75,000

We are looking for a skilled and highly motivated person to join out eCommerce Implementations Team as an entry level Project Manager. You will train to learn our product and processes in order to successfully implement our platform with our eCommerce clients. The scope of what you will learn, and ultimately manage, for the client as an Implementation Project Manager includes the coordination and completion of projects on time within budget and within scope. Oversee all aspects of eCommerce projects. Set deadlines, assign responsibilities, monitor, and summarize progress of projects, while delivering excellent customer satisfaction and service.

Responsibilities:

• Ensure that all projects are delivered on-time, maintaining multiple projects at different stages
• Maintain project plans to monitor and track progress, managing time-sensitive projects, considering quality of delivery and customer satisfaction
• Train new and existing clients on our eCommerce Platform
• Maintain a positive relationship with the client
• Meet with clients to clarify specific requirements of each project
• Perform other related duties as assigned

Skills & Qualifications:

• Project Management – leading an implementation from start to finish
• Strong interpersonal skills and an ability to interact directly with clients for training
• Organizational skills with the ability to identify and manage priorities, including attention to detail
• Ability to multi-task and work in a team environment, but also able to work on your own and manage time effectively
• Creative, Innovative Individual
• Experience with eCommerce and Social Media a plus
• A functional understanding of HTML and CSS a plus
• A functional understanding of Shopify and/or WooCommerce a plus
• Excellent written and verbal communication skills
• Eagerness to learn and advance within a fast growing company

Location: Any location

Salary: $40,000 – $75,000

We are looking for a skilled and highly motivated person to join our Implementation Team as an entry level Project Manager. You will train extensively to learn our product and processes in order to successfully implement our software with our retail clients. The scope of what you will learn and ultimately manage for the client as an Implementation Project Manager for our point of sale software includes: inventory and product management, back office, accounting, product import, and operational processes. This position will focus mainly on getting our clients trained and using our POS system, while delivering excellent customer satisfaction and service.

Responsibilities:

• Manage and coordinate the implementation of our POS product for new and existing clients
• Train new and existing clients on our POS retail software and processes
• Coordinate tasks across departments (i.e. Web, Sales, Setup, Support) for your projects
• Manage time-sensitive projects, considering quality of delivery and customer satisfaction
• Develop and maintain positive client relationships and communications
• Manage multiple projects at different stages

Skills & Qualifications:

• Project management – leading an implementation from start to finish
• Strong interpersonal skills and an ability to interact directly with clients for training
• Organizational skills with the ability to identify and manage priorities
• Ability to multi-task and work in a team environment
• Excellent written and verbal communication skills
• Eagerness to learn and advance within a fast growing company

Location: Any location

Salary: $40,000+ plus commissions where applicable

The Account Representative will be responsible for maintaining and expanding ongoing relationships with existing retail clients. The chosen applicant, working with current clients, will analyze the unique software needs and requirements in order to make recommendations for the retail client’s business. In addition, the Account Representative will work closely with other departments within Celerant to facilitate client relations including accounting, technical support, product development and Quality Assurance.

Responsibilities:

• Develop, establish and maintain current client relationships
• Identify potential sales prospects and contact these and other accounts as assigned
• Present and sell Celerant software products and services to current clients
• Prepare presentations, proposals and sales contracts, when required
• Identify and resolve client concerns, working with various departments within Celerant

Skills & Qualifications:

• Proficient in PC based office software
• Bachelor’s Degree (preferred)
• Eagerness to learn and grow with a stable, successful company
• Excellent verbal, written and analytical skills
• Self-motivated, goal oriented and driven to achieve success both as an individual and in a team

Location: Any location

Salary: $40,000 – $65,000

A customer service advocate is responsible for prioritizing customer satisfaction. As a customer service advocate, you will be responsible to coordinate with customers and help them identify and communicate issues or requirements. Resolving those issues and requirements will require strategy, prioritization and coordination with the many departments within the company to implement corrective actions. Building strong relationships and trust with your customers will be a prerequisite to have a successful engagement with each customer. Success is measured by the level of satisfaction of your customers at the end of your engagements.

Responsibilities:

• Analyze data and information to better understand customer issues and make informed and timely decisions and report out to other internal stakeholders
• Evaluate and solve problems effectively
• Partner with other employees across all departments and work toward solutions which benefit all stakeholders
• Provide an excellent customer experience by connecting with customers in a meaningful way
• Utilize time, energy and resources to manage priorities, stay on track, achieve goals and track issues thoroughly in a timely manner
• Learn quickly and take positive action without being requested to do so
• Communicate through various means (written and verbal) with internal and external stakeholders at all levels in a clear, concise, positive and courteous manner
• Multitask and pay strong attention to detail in a fast paced and high-energy environment
• Create, execute and manage issues lists and coordinate groups of individuals to maximize available knowledge and resources to track progress and ensure timely completion
• Navigate and learn new technology and retail systems, equipment and software needed to fulfill communication, customer service, and business needs and expectations

Skills & Qualifications:

• Proficient in PC based office software
• Bachelor’s Degree (preferred)
• Eagerness to learn and grow with a stable, successful company
• Excellent verbal, written and analytical skills
• Self-motivated, goal oriented and driven to achieve success both as an individual and in a team