Expert Retail Software Services with Personalized Support

Ensure a smooth point of sale and eCommerce transition with a team of retail technology experts working one-on-one with you every step of the way.

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Services you may need--Provided by Celerant

Onboard Faster with an Efficient POS Implementation Plan

Your dedicated implementation manager will be your central point person, helping your team with every aspect of your project, for both point of sale and eCommerce.

Project Plan

Ensure a timely point of sale software transition with a step-by-step plan, managed by a dedicated project manager.

Software Training

Learn how to use the POS software with live training sessions, and have the recordings to access anytime.

Data Conversion

Get started faster by bringing your products, customer and sales data from your prior point of sale system.

Save Time on the Most Challenging Aspect of your POS Transition

Data migration is one of the most critical aspects when switching point of sale systems; hit the ground running with assistance on this tedious task from Celerant’s data conversion team.

Data Migration Plan
We help organize your existing retail data that needs to be included in the POS software switch.
Export and Scrubbing
Our experts export, clean and reformat your old point of sale data, preventing errors in your conversion.
Conversion and Validation
Your clean data will be converted into your new point of sale and tested, ensuring a smooth transition.

Learn more: How Long Does it Take to On Board and Go Live?

“The greatest thing about Celerant is I’m able to open a store within a few weeks, all I have to do is call their team and they can easily import the particular data with the assortment I wanted for that store. After using Celerant for close to 15 years, I wouldn’t start a new store without them.”

– New Heights Supply

Kick off your Retail Software Training and Continue to Learn

Learn your new retail software with a dedicated trainer guiding your team through the onboarding process and after system activation.

ONE-ON-ONE TRAINING
Get live, interactive POS software training sessions based on the hourly training bundle you choose.

TRAINING VIDEOS
Access your recorded training sessions and an extensive video library via your client site.

CONSULTATION SERVICES
Take advantage of one-on-one retail software guidance and advice from Celerant experts.

6 STEPS TO GO-LIVE

A Celerant rep providing one-on-one training.

Customize the Retail Software Based on Your Business Needs

With more than 60% of retailers using Stratus Enterprise having customized the software, if you can dream it, Celerant can build it — because we tailor retail software services to meet your specific needs.

As your business grows, Stratus Enterprise grows with you

Custom Enhancements
From slight tweaks to new feature enhancements, Celerant’s team can enhance the software for your unique retail requirements.
Third Party Software Integrations
With over 150 existing software integrations, adding new integrations can be completed based on your business needs.
New Software Modules
With the help of Celerant’s business analysts, comprehensive modifications can be designed and planned out, regardless of how complex.

“One of the benefits was the customization process. We were able to design the screens with large buttons, how we needed them, to be easily recognizable, allowing our team to be fast and accurate, sooner than we ever imagined.”

– Goodwill of Oklahoma

Get Ongoing Technical Support However you Need It

From an easily accessible team to comprehensive self-serving tools, Celerant provides your business with retail POS support when you need it, and it’s all included within your monthly SaaS package.

Technical Support

Dedicated team of live support technicians available via phone and email, with emergency pager service.

Client Site

Self-serving portal with training videos, ‘Knowledge Base’, technical support ticket status, and more.

Software Webinars

Ongoing virtual group sessions focused on industry best practices, enhancements and software features.

Client Services

Dedicated customer service team to assist however needed, from helping with support to escalated services.

Learn how you can grow your business with our POS retail software and services.

START GROWING

Ensure Retail System Reliability with Secure Data Hosting

Host your data how you prefer; with options for on-site or off-site, and available upgrades for dedicated virtual hosting providing the highest level of reliability and security.

Offsite Hosting

Ensure uptime with secure hosting and 24/7 monitoring.

Data Backups

Rest easy with daily backups, stored with encrypted files.

Virtual Private Servers

Enhance your speed and security with dedicated hosting.