Ensuring Client Satisfaction
Our extensive experience serving thousands of retailers has revealed a key factor that sets us apart– strong, meaningful relationships.
Whether networking at our annual client conferences or reaching out for support through a call or text, our clients recognize that we’re more than just a service provider.
At Celerant, we view our clients as thriving retail businesses, not mere numbers. Our mission is clear: to actively contribute to their success in any way we can. It’s not just about transactions; it’s about fostering partnerships that ensure our clients thrive.
Ensuring Client Satisfaction
Our extensive experience serving thousands of retailers has revealed a key factor that sets us apart– strong, meaningful relationships.
Whether networking at our annual client conferences or reaching out for support through a call or text, our clients recognize that we’re more than just a service provider.
At Celerant, we view our clients as thriving retail businesses, not mere numbers. Our mission is clear: to actively contribute to their success in any way we can. It’s not just about transactions; it’s about fostering partnerships that ensure our clients thrive.
Cultivating Strong Partnerships
Our commitment goes beyond merely integrating our retail software with leading 3rd-party software companies- we actively forge long-term partnerships with them.
Whether introduced by our retailers or discovered independently, new partnerships play a crucial role in enhancing our software, delivering immense value to our clients.
Engaging in co-marketing initiatives and inviting our partners to our client conferences are some of the ways we celebrate these collaborations. In fact, one of our partners referenced our annual event as a “reunion,” with such anticipation to reconnect with familiar faces from our team, retail clients, and other partners each year.
Team Member Feedback
“Celerant offers a supportive environment for professional growth. The company values team input, providing exposure to many software aspects. With a focus on training and internal promotions, Celerant ensures industry-specific skills development. The transition to remote work post-COVID is complemented by team-building activities and occasional gift cards for lunch. The company’s flexible approach to time off, annual performance reviews, and consistent salary increases is appreciated and provides a sense of value and ownership among employees.”
“Collaborating with some fantastic individuals at Celerant has been a great experience! The management team is genuinely caring, fostering a comfortable, positive, and motivating environment that encourages excellent teamwork. There’s significant upside potential, and I appreciate the positive and professional atmosphere you’ve cultivated. Keep up the good work—I’m proud to be part of this growing company!”
“The technology we have today is fantastic. At Celerant, I have the flexibility to work from home. Our coworkers are supportive and always come together as a team when needed. Building relationships with our retail clients has been a great experience. I’ve been with Celerant in my current role for almost 6 years, and prior to that, I spent 16 years at its sister company, CAM Commerce—a truly excellent company as well.”
“Working as a Tech Support Lead at Celerant has been awesome. Our support team rocks, and our team spirit and commitment revolve around ensuring customer satisfaction, making each day fulfilling. I’ve had opportunities to enhance both my technical skills and leadership abilities. Our company’s focus on staying ahead of technology keeps the work environment dynamic and exciting. This is a great place to work and grow in the tech support field.”