Celerant’s marketing automation platform pulls CRM and sales data in real-time to dynamically segment consumers based on their shopping behavior, past purchases, brand preferences and demographics. Email campaigns are customized and sent based on automated workflows, ensuring consumers receive emails and promotions actually meant for them, increasing the chances they will click and convert into a sale. Celerant gives you the tools and marketing analytics to manage and improve your email campaigns.
Meet as often as bi-weekly with one of Celerant’s SEO Specialists to create and analyze your strategy for your Celerant E-Commerce site. Using industry-leading SEO analytical tools, our in-house specialists, who are already very familiar with your Celerant site, are able to immediately make the needed SEO changes and updates directly on your site, as opposed to outsourced services providing only the recommendations for your team to complete.
Respond immediately to abandoned shopping carts and recover customers quickly with automated email incentives or other service-recovery options. Conversion Center also provides real-time visibility and access into live shopping carts, giving your customer service representatives (CSRs) the ability to instantly correct customer orders and shipping options for an enhanced customer service experience.
These scenarios, plus many more, can be designed by your own marketing staff or by Celerant’s digital marketing experts, who can make recommendations based on what works across multiple retail verticals.