Your POS system transition will consist of a six step process, with a dedicated implementation manager guiding your project from start to finish. You’ll work closely with Celerant’s POS and eCommerce onboarding teams to ensure a timely and successful retail software implementation.
Your company will be welcomed to Celerant and provided access to an educational Client Site and interactive Knowledge Base. Your dedicated implementation manager will be in touch to discuss your next steps.
Next, you’ll finalize important business decisions, such as choosing your merchant processor and activating your account, determining if you’ll be purchasing new computers or using your own, and planning your data conversion.
You’ll meet with Celerant’s onboarding team, including your implementation manager, sales representative, point of sale and eCommerce managers, and data conversion specialist (if applicable) to discuss the plan and timeline.
Your implementation manager will begin your retail software training; recording all of your live sessions. Your data conversion and distributor catalog integrations will be underway (if applicable), and your hardware will be setup.
Your hardware testing, store setup and data conversion will all be finalized. Your implementation manager assists with remaining questions and you will be assigned a dedicated support technician in preparation for your go-live.
On your pre-scheduled go-live date, you’re ready to use your new Celerant retail software and start ringing sales! Your implementation manager and dedicated support technical are available to assist your store however needed.
Your company will be welcomed to Celerant and provided access to an educational Client Site and interactive Knowledge Base. Your dedicated implementation manager will be in touch to discuss your next steps.
Next, you’ll finalize important business decisions, such as choosing your merchant processor and activating your account, determining if you’ll be purchasing new computers or using your own, and planning your data conversion.
You’ll meet with Celerant’s onboarding team, including your implementation manager, sales representative, point of sale and eCommerce managers, and data conversion specialist (if applicable) to discuss the plan and timeline.
Your implementation manager will begin your retail software training; recording all of your live sessions. Your data conversion and distributor catalog integrations will be underway (if applicable), and your hardware will be setup.
Your hardware testing, store setup and data conversion will all be finalized. Your implementation manager assists with remaining questions and you will be assigned a dedicated support technician in preparation for your go-live.
Keep your point of sale and eCommerce conversion process on schedule and avoid delays. Below are the most common areas where retail software projects can get delayed, but with planning and preparation, your project can stay on track.
Processor Preparation Takes Time
Select your processor, coordinate your merchant ID (MID), and set up your processing devices.
Training Schedule Delays
Respond to your dedicated implementation manager, schedule your live training sessions, and stay on schedule.
Hardware Compatibility Issues
Determine early if you are purchasing new or re-using your existing computers that meet minimum requirements.
Data Conversion & Messy Cleanups
Prepare your data plan for a successful import and conversion, with any needed data scrubbing, ahead of time.
Looking to learn more about how you ensure a smooth POS and eCommerce transition?
Throughout your entire point of sale and eCommerce onboarding process, and after your go-live, we are here to assist with a full team of:
All in-house, and at your service.
Whether you know exactly what you need or are still figuring things out, we can help you move forward.
We’re here to help any way we can.
Get your questions answered quickly.
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