Barrington Books digitizes their analog business to accomplish more and deliver a personalized touch.

Barrington Books is an independent bookstore serving the East Bay of Rhode Island community for more than 40 years. Many regular customers consider the shop a second home.

The store faced significant operational friction due to a fragmented technology setup. Persistent issues across critical business needs made operations overly complex.

Frequent technical snags with old systems pulled staff away from their primary passion: interacting with customers about the latest books and building meaningful relationships.