Pet Supply and Outdoor Lifestyle Retailer

Chaar manages inventory and sales across 4 store locations in real-time

With multiple stores, Chaar came to Celerant for an all-in-one retail solution.

They needed to connect all of their store locations in real-time, and the ability to simplify their point of sale and inventory management.

They now can run their stores smoothly with software that makes training easy, inventory efficient, sales simple, and data that shows in real-time.

Pet Shop Challenges

As a pet supply retailer, Chaar had challenges managing a diverse range of products and inventory, and selling it across multiple retail channels. They also needed a solution that would help them boost sales for customers searching for products in their local area and online.

Major Delays
Chaar had to wait several hours or overnight to see sales and inventory metrics in their system
Diverse Products
It was challenging to stock a wide range of diverse products with different buying cycles and retail channels
Online Search
Customers found it difficult to search and find the exact products that they wanted on their eCommerce site

Point of Sale Software Solution

Chaar can now handle high volume transactions and anticipate a wide variety of retail needs. The simplicity of their POS system makes it quick to train new employees, and by customizing their POS system they can more efficiently get tasks completed how they need to.

Track Shoppers
Manage and keep track of shoppers, inventory and sales in real-time at each location
Monitor Performance
Monitor sales, purchasing, inventory, and employee performance with actionable insights
Sell Inventory
Sell store inventory easily via Locally online, and lets consumers know exactly what is in stock and at which location

Chaar accomplished all of this by using Celerant’s Stratus Enterprise software.

Retailer’s Point of Sale Success

Chaar’s complex challenges are now simplified with an all-in-one solution. By using a web-based POS system that connects all of their stores in real-time, they now have instant visibility into sales, customer and inventory data across their entire business.

Marketing to their customers can be completed more effectively by having customer and purchase history at their fingertips.

Chaar is also now able to win more “Near Me” searches online, since customers can find their favorite brands and see which products are in stock at any of Chaar’s four locations.

Explore Pet Supply Solutions

“With Celerant, I can now pull my cell phone out from anywhere, and check my business’ data when I need to. It’s really easy to manage remotely, or from any of our locations, and I can quickly get the pulse of my entire business instantaneously.”

– AJ ElChaar, Vice President, CHAAR