Vegan and Wellness Specialty Retailer

LivingWell ABC uses an enterprise POS system to process sales at pop-up shops, fulfill eCommerce orders, and enhance reporting

LivingWell ABC is a vegan and wellness store dedicated to helping customers feel their best.

They needed an integrated POS system that would allow them to easily sell at their off-site pop-up shops, as well as in their large brick and mortar store.

With a centralized, real-time retail system, Living Well ABC can accurately fulfill eCommerce orders from their store, and keep precise inventory counts.

Wellness and Health Retail Challenge

As a vegan and wellness specialty retailer, LivingWell ABC sells merchandise geared towards customers who have their health in mind. Their prior point of sale system made traveling to off-site events difficult. When they processed sales in-store and off-site, there was a severe delay in data connectivity between their systems.

LivingWell ABC retail solution success story challenges

Inventory Disparities eCommerce, off-site and in-store sales didn’t connect in one retail system
Off-Site Challenges Prior POS system was not mobile-friendly and made processing sales difficult at pop-up events
Delayed Support Old retail system provider wasn’t responsive and would multiple day delays when LivingWell ABC had technical issues
Reporting Disconnects Analytics were slow to update, leading to challenges when running and reconciling periodic reporting

LivingWell ABC retail solution success story

Vegan Wellness Retail Software Solution

LivingWell ABC processes sales across multiple channels in ONE retail system that handles real-time connectivity. They have access to instant data insights when needed, and they can operate with confidence with a responsive retail system provider.

Connected Transactions Sales process seamlessly from their pop-up shops, in-store transactions, and eCommerce orders
Real-Time Reporting Data analytics are easy to access to help them make informed business decisions
Mobile POS The POS system is usable on Windows-based tablets that process sales at off-site events, as an extension of their brick and mortar store
Prompt Support When retail system issues arise or they have questions, they can call their POS provider and have instant response time

LivingWell ABC manages its vegan wellness and specialty business with Celerant’s Stratus Enterprise software.

Specialty and Vegan Point of Sale Success

LivingWell ABC uses an integrated enterprise retail software for their business, providing instant access to all aspects of their business, in ONE system. This flexibility supports their growth, as they continue to expand to new markets.

With better reporting tools, they can reconcile their reporting much easier. Inventory accurately reflects activity across all their sales channels for better insights into their business health.

LivingWell ABC Retail Solution Success Story Outcome

The flexibility of the system means they can modify it as needed with support from Celerant. They experience better customer service from the provider, which allows them to serve their customers better.

Explore Specialty Retail Solutions

“I like that I can tell how the business is doing daily, moment by moment. It helps me get a report anytime I need on a particular item. It's not separate from what we're doing in the brick-and-mortar store, so we don't have to reconcile the two and separate things. If I run into a hiccup, I can call Celerant and get an answer right away..”

– Retail Manager, LivingWell ABC