Retail CRM Solutions That Strengthen Customer Relationships

Track shoppers, offer memberships and allow customers to earn/redeem loyalty rewards in-store or online via Celerant’s built-in CRM solution. Centralize customer data from all retail channels—POS, mobile apps, eCommerce, and marketplaces to better understand customer behavior and deliver a personalized experience.

Unify Customer Data Across Every Channel

Loyalty Rewards
Reward customers for every purchase and encourage repeat visits with points-based loyalty programs.

Memberships
Manage memberships with recurring billing, exclusive perks, and special pricing for loyal customers.

Customer Tracking
Capture in-store and online activity to understand buying habits and tailor future engagement.

Customer Lookup
Search or create customer profiles at the POS during checkout to deliver personalized service instantly.

Account Management
Manage customer accounts, and link parent-child accounts to streamline ordering, billing, layaways, returns, and more.

Personalized Marketing
Send targeted messages and offers based on customer brand preferences, purchase history, and behavior.

Learn more: CRM Solutions for Retailers