Retail CRM Solutions That Strengthen Customer Relationships

Drive repeat purchases, offer loyalty rewards and memberships, and deliver personalized experiences with an omnichannel CRM designed specifically for retailers that consolidates shopper data from every touchpoint—in-store, online, and mobile. Centralize customer data from POS, mobile apps, eCommerce, and marketplaces—so you can deliver personalized offers, reward loyal shoppers, and understand customer behavior.

Unify Customer Data Across Every Channel

Loyalty Rewards
Reward customers for every purchase and encourage repeat visits with flexible, points-based loyalty programs.

Memberships
Manage memberships with automated recurring billing, exclusive perks, and special pricing for loyal customers.

Shopper Tracking
Capture in-store and online activity to understand buying habits and tailor future engagement.

Customer Lookup
Quickly search or create customer profiles at the POS during checkout to deliver personalized service on the spot.

Account Management
Manage customer accounts, and link parent-child accounts to streamline ordering, billing, layaways, returns and more.

Personalized Marketing
Send targeted messages and offers based on customer brand preferences, purchase history, and behavior.

Learn more: CRM Solutions for Retailers